Kheti Sahayak Privacy Policy

1. Introduction

Welcome to Kheti Sahayak ("Farm Helper"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using Kheti Sahayak, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you voluntarily provide when registering and using the app:

• Account Information: Name, phone number, email address (optional)
• Profile Information: Farm location, preferred language, crop preferences
• Authentication Data: Login credentials (stored securely)

2.2 Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Features used, time spent in app, crash reports
• Location Data: GPS coordinates (with your permission) for weather and local services

2.3 Camera and Photo Data

• Crop Images: Photos taken for disease detection are processed by our AI system
• Image Storage: Images may be stored to improve our disease detection models

3. How We Use Your Information

Purpose	Data Used
Provide agricultural advice	Location, crop preferences, diagnostic images
Weather forecasting	Location data
Disease detection	Crop images
User support	Contact information, usage data
App improvement	Usage analytics, crash reports
Notifications	Device tokens, preferences

4. Data Sharing and Disclosure

We do NOT sell your personal information. We may share data with:

• Service Providers: Cloud hosting, analytics services (under strict data protection agreements)
• Agricultural Experts: Anonymized queries for consultation (without personal identification)
• Legal Requirements: When required by law or to protect our rights

5. Data Storage and Security

• Data is stored on secure servers with encryption at rest and in transit
• We use industry-standard security measures (TLS 1.3, AES-256 encryption)
• Access to personal data is restricted to authorized personnel only
• Regular security audits are conducted

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a standard format
• Opt-out: Disable optional data collection (location, analytics)

7. Children's Privacy

Kheti Sahayak is intended for users aged 13 and above. We do not knowingly collect data from children under 13. If we discover such data has been collected, we will delete it promptly.

8. Third-Party Services

Our app may use the following third-party services:

• Google Maps/Weather APIs: For location and weather services
• Firebase: For analytics and crash reporting
• Cloud Storage: For secure data storage

These services have their own privacy policies governing data usage.

9. Data Retention

• Account data: Retained while your account is active
• Diagnostic images: Retained for up to 2 years for AI model improvement
• Analytics data: Retained for 1 year
• Deleted account data: Removed within 30 days

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through:

• In-app notifications
• Email (if provided)
• Updated "Last Modified" date on this page

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

12. Consent

By using Kheti Sahayak, you consent to this Privacy Policy and our collection, use, and sharing of your information as described herein.